Welcome to Eden Brothers Homes (“we”, “our”, “us”).
By accessing or using our website and services, you agree to these Terms & Conditions.
Please read them carefully.

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1. About Us

Eden Brothers Homes is a UK-based property refurbishment and renovation company providing services such as home improvements, carpentry, painting, kitchen and bathroom installation, general repairs, and related services.

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2. Use of Our Website

By using our website, you agree to:

• Use the website for lawful purposes only

• Not attempt to disrupt or damage the site

• Not misuse contact forms or communication tools

• Not copy or redistribute website content without permission

We reserve the right to restrict access to the website at any time for maintenance, updates, or security reasons.

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3. Customer Responsibilities

You agree to:

• Provide accurate information when requesting a quote

• Ensure the property is accessible and safe for our team

• Remove furniture and personal items if required

• Provide access to utilities (water, electricity, etc.)

• Obtain necessary permissions (e.g., landlord approval, building regulations) if applicable

• We are not responsible for delays caused by customer inaction.

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4. Our Responsibilities

We commit to:

• Delivering services with reasonable care and skill

• Using suitable materials where provided by us

• Communicating clearly about timelines, changes, or delays

• Completing the work as described in the written agreement or quote

Work is carried out in line with UK industry standards.

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5. Cancellations

Customers may cancel before work begins. However:

• Deposits may be non-refundable if materials were ordered

• Short-notice cancellations may incur a fee

If we must cancel due to unforeseen circumstances, we will notify you as soon as possible and refund any payments for work not performed.

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6. Liability

We are not liable for:

• Pre-existing issues in the property

• Damage resulting from faulty customer-supplied materials

• Delays caused by factors beyond our control (weather, supplier delays, etc.)

• Loss of income, profits, or indirect damages

Our liability is limited to the cost of the service provided.

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7. Warranty & Guarantee

• Workmanship is covered by a limited guarantee (details provided per project).

• Guarantees do not cover customer misuse, wear and tear, or third-party work.

• Manufacturer warranties apply to materials supplied by us.

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8. Content & Intellectual Property

All website content (text, images, branding) belongs to Eeden Brothers Homes unless stated otherwise.
You may not copy, reproduce, or use the content without our permission.

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9. Privacy

Any personal data provided through the website or during a project is handled in accordance with our Privacy Policy and UK GDPR.

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10. Updates to These Terms

We may update these Terms & Conditions as needed. Changes will be posted on this page with a new “Last updated” date.

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11. Contact Us

If you have questions about these Terms & Conditions, contact us:

📧 Email: info@edenbrothersh.co.uk

📞 Phone: 07796 882 145

📍 Address: Somers road E176RU London, United Kingdom