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TERMS & CONDITIONS

1. Agreement to These Terms

These Terms and Conditions (“Terms”) govern your access to and use of:

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edenbrothersh.co.uk
 

The website is operated by Eden Brothers Homes (“we”, “our”, “us”).

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By accessing or using this website, you confirm that you accept these Terms and agree to comply with them.

If you do not accept these Terms, you should not use the website.

2. About us

Eden Brothers Homes is a UK-based property refurbishment and renovation company providing services such as home improvements, carpentry, painting, kitchen and bathroom installation, general repairs, and related services.

3. Use of our website

By using our website, you agree to:

  • Use the website for lawful purposes only

  • Not attempt to disrupt or damage the site

  • Not misuse contact forms or communication tools

  • Not copy or redistribute website content without permission

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We reserve the right to restrict access to the website at any time for maintenance, updates, or security reasons.

4. Customer Responsibilities

You agree to:

  • Provide accurate information when requesting a quote

  • Ensure the property is accessible and safe for our team

  • Remove furniture and personal items if required

  • Provide access to utilities (water, electricity, etc.)

  • Obtain necessary permissions (e.g., landlord approval, building regulations) if applicable

  • We are not responsible for delays caused by customer inaction.

5. Our Responsibilities

We commit to:

  • Delivering services with reasonable care and skill

  • Using suitable materials where provided by us

  • Communicating clearly about timelines, changes, or delays

  • Completing the work as described in the written agreement or quote

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Work is carried out in line with UK industry standards.

6. Cancellations

Customers may cancel before work begins. However:

  • Deposits may be non-refundable if materials were ordered

  • Short-notice cancellations may incur a fee

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If we must cancel due to unforeseen circumstances, we will notify you as soon as possible and refund any payments for work not performed.

7. Liability

We are not liable for:

  • Pre-existing issues in the property

  • Damage resulting from faulty customer-supplied materials

  • Delays caused by factors beyond our control (weather, supplier delays, etc.)

  • Loss of income, profits, or indirect damages

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Our liability is limited to the cost of the service provided.

8. Warranty & Guarantee

  • Workmanship is covered by a limited guarantee (details provided per project).

  • Guarantees do not cover customer misuse, wear and tear, or third-party work.

  • Manufacturer warranties apply to materials supplied by us.

9. Content & Intellectual Property

Unless otherwise stated, all intellectual-property rights in the website and its content are owned by or licensed to ASI DECORATORS LTD.

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This includes:

  • text;

  • photographs;

  • videos;

  • graphics;

  • branding;

  • logos;

  • layouts;

  • website design;

  • downloadable materials;

  • project descriptions.

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You may not copy, reproduce, or use the content without our permission.

10. Privacy and Cookies

Any personal data provided through the website or during a project is handled in accordance with our Privacy Policy and UK GDPR.

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Our collection and use of personal information is governed by our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

By using the website, you acknowledge that your information will be handled as described in those policies.

11. Updates to These Terms

We may update these Terms & Conditions as needed. The most recent version will be published on this page.

12. Governing Law and Jurisdiction

These Terms and any dispute relating to the use of the website are governed by the laws of England and Wales.

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If you are a consumer residing in another part of the United Kingdom, you may also have the right to bring proceedings in the courts applicable to the place where you live.

Nothing in this section limits any mandatory rights you have under applicable consumer law.

13. Contact Us

If you have questions about these Terms & Conditions, contact us:

📧 Email: info@edenbrothersh.co.uk
📞 Phone: 020 3376 2404
📍 Address: Somers road E176RU London, United Kingdom

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